Key Digital Skills
Key Digital Skills
These resources have been developed to support additional learning following completion of the Key Digital Skills Module, created by Libraries Connected.
Libraries Connected is not responsible for the content of any external websites linked within this module.
If you spot broken links or have suggestions for additional resources, please email info@librariesconnected.org.uk
Things you might want to do
- Work with colleagues to discuss how you would run a session to demonstrate the use of your online resources such as eBooks.
- If your library runs digital skills session you could buddy with the staff or volunteers who deliver the sessions to learn more.
- Plan how you would introduce someone to learning digital skills. For those people with little or no knowledge think how you would encourage them to make the most from the internet. Introduce them to self-directed learning programmes such as Learn my Way and GCF Learn.
- Take a look at your library service’s social media channels. If you can, write a post for one of the library social media channels promoting an event or service.
- Think about the key online resources that would be useful for answering enquiries – these might be related to local and national government services, using your online services such as the library catalogue to renew and reserve, paying charges online, using eBooks.
- Search for your library using different search engines and check if the results contain out-of-date information. Encourage users to check for the official website.
- Check what accessibility features are available on your public computers.
Learning resources
Please note: most of the Learn My Way links now require registration.
Digital Champions
Learn my Way resources for Digital Champions
Doing digital inclusion in libraries: A handbook - (opens as a download) pdf from the Good Things Foundation
Essential Digital Skills
Essential digital skills framework - GOV.UK (www.gov.uk)
Essential Digital Skills modules although for teachers/trainers they contain useful information on the five digital skills
Staying in touch from Learn My Way - including video calling
Hosting a Zoom meeting from Digital Unite
Office programs from Learn My Way
Social networks and messaging apps
Social networks from Digital Unite
Troubleshooting techniques from GCF Learn
Using your computer's built-in help from GCF Learn
Tips and tricks from GCF Learn
Spending money from Learn My Way
Government services online from Digital Unite
Managing your money online from Learn My Way
Making and saving money online from Digital Unite
WIFI security from the Information Commissioner's Office
Wireless networks & hotspots from Get Safe Online
Handling information and content
Digital media literacy from GCF Learn
Trust online from the Open University
Storing favourite webpages from Digital Unite
Files and storage from Digital Unite
Building a search using Access to Research
Staying safe online
Password managers from the National Cyber Security Centre
Setting up two-factor authentication (2FA) from the National Cyber Security Centre
How to spot a fake or scam website
Security and Safety from Learn My Way
Keeping children safe online from NSPCC
Accessibility
Doing digital inclusion disability handbook - (opens as a download) pdf from the Good Things Foundation
Online Centres Network supporting accessibility resources
My Computer My Way from AbilityNet
Some key facts
Digital Nation from Good Things Foundation